We are a small, family-owned vacation rental management company that caters exclusively to the Watauga Lake community. To ensure that we provide the highest level of service to both homeowners and guests, we only accept a limited number of properties. Below, you will find more information about our services, as well as a link to submit your property information to be considered for our waitlist.  Once you've joined our waitlist, you will have access to our recommended products list, full of items we think are great additions to your property.

Expertise

With years of experience in the industry, we understand the unique opportunities and challenges of managing short-term vacation rentals at Watauga Lake. Our expertise ensures your property is in good hands. We have the team, knowledge, and expertise to jump-start a dependable revenue stream from your home investment. One key indicator of expertise in a market is guest feedback: Read our Guest Reviews to see for yourself.

 

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Tailored Services

Every property is unique, and we understand that. That's why we don't believe in a one-size-fits-all approach to managing your home. Our team will collaborate with you to develop a customized management plan that caters to your specific requirements and objectives. From pricing strategies to guest communications, we personalize our services to optimize your rental income while meeting your expectations and goals for the property.

 

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24/7/365 Guest Support

Our dedicated team provides round-the-clock guest support to ensure a seamless rental experience for your guests. From booking inquiries to middle-of-the-night emergency assistance, we're always available to help.

 

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Cleaning & Maintenance

We coordinate professional cleaning to keep your property in top condition between guest stays. Our meticulous attention to detail ensures your property always looks its best. We will also handle all the routine maintenance for your home from batteries to air filter changes, we have you covered. For larger repairs, we will recommend and coordinate with contractors to keep your property in great condition while minimizing impact on guests.

 

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Marketing Strategies

We don't just list your property; we work hard to ensure your home stands out from the rest. By using Airbnb, VRBO, and a personalized webpage dedicated to direct bookings, we take a multifaceted approach to maximize your exposure. We implement targeted marketing strategies online and on social media to attract more guests and boost your bookings, helping you achieve higher occupancy rates and rental income. From optimizing your listings to launching advertising campaigns, we will make sure that your property gets noticed by potential guests.

 

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Owner's Portal and Financial Reporting

Our platform offers a range of reporting and financial management tools that provide you with complete visibility into your property's performance and rental income. As an owner, you will have access to a personalized portal that's available 24/7. You can use this portal to view your property reports, and block out time for your personal use of the property through our calendars. With detailed reports and transparent accounting, you'll always know how your investment is performing.

 

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Customized Experiences

Constant 5-star reviews do not happen by chance. We take care of every detail, from booking to responding to guest reviews, to provide a curated guest experience. We create personalized guidebooks for your guests, which include local recommendations, house rules, and all the information they need for a comfortable and enjoyable stay. Join our waitlist and get access to our "recommended products list" for a wide range of products for your vacation rental. These products have been tested over time and help ensure a great guest experience with minimal owner expense and downtime.

 

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Dynamic Pricing

Maximum ROI on your property doesn't come from a set-it-and-forget approach. Our proprietary dynamic pricing strategies help maximize your rental income by adjusting prices based on demand, seasonality, and other factors. Just like airline tickets, we constantly adjust prices to ensure your property remains competitive in the market. With continuous analysis, we'll keep your property's pricing optimized, attracting more guests and increasing your revenue without any effort on your part.

 

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Our Guarantee

If we mutually agree that we are a good match, we are so confident in our services that if you aren't making money, we don't get paid either. We charge a flat percentage of the nightly rate and are true partners with you in the success of your investment. We don't have aspirations of being the largest vacation rental management company, but we are confident you'll find we're the best by far.

 

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Why Us?

The Braun Group LLC is owned by Christie and Donaven Braun. We are a family business with strong roots in the community. With years of experience in managing our own vacation rentals at Watauga Lake, we have gained valuable knowledge that significantly benefits our property owners. We treat each homeowner like family and their property as if it were our own. We are highly selective about the number of properties we take on to ensure that we can give adequate time and attention to each of them. Moreover, we don't hand off our customers to anonymous customer service representatives. Owners receive our personal contact information so that they can reach us at any time. Our owners and guests can attest to the exceptional 5-star experience they have had while working with us. We are excited to discuss your vacation rental goals with you.

 

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Join Waitlist

If this sounds like what you've been looking for, why not join our waitlist?  We evaluate properties on a first come first serve basis so you have nothing to lose.  There is no commitment required and if we consider your property for management, you'll get our free property analysis report after our review.  Feel free to contact us if you have any questions.

 

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